Due to the wide range of skills used in various IT support jobs, there are many ways to work. A bachelor's degree is required for some positions as a computer support specialist, but an associate's degree or postsecondary class may suffice for others.
education
Training requirements for computer support specialists vary. Jobs as a computer user support specialist require some computer skills, but not necessarily a postsecondary degree. Applicants who have participated in computer courses are often qualified. For computer network support specialists, many employers accept applicants with an associate's degree, although some applicants prefer a bachelor's degree.
Large software companies that support commercial users who buy their products or services often require a bachelor's degree. More technical positions may require a degree in a field such as computer science, engineering, or information science, but for others, the applicant's field of study is less important.
To keep pace with technological change, many computer support specialists continue their education throughout their careers.
Certification
Certification programs are generally offered by vendors or vendor-independent certification providers. The certification confirms the knowledge and best practices required by computer support specialists. Businesses can request certification from their IT support specialists for the products they use.
Advancement
Many computer support specialists move to other IT positions, such as: For example: B. Network and computer system administrators and software developers. Some become managers in the IT support services department. Some organizations offer opportunities for support specialists to move to other parts of the organization, such as: B.: B. in sales. For more information, see the profiles for network and computer system administrators and software developers.
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