Operations Associate Duties and Responsibilities

Broadly speaking, operations associates assist the operations manager in completing office and administrative duties related to the functionality of the organization. Operations Associates specific duties vary by industry, and virtually all customers or industries serving customers employ Operations Associates. That said, operational employees often focus on the financial, inventory, and human resources aspects of a company.

This role is an entry-level position that requires little formal education. Most employers will hire candidates with only a high school diploma. Most training for operational co-workers is provided in the form of on-the-job training. The working environment for operational employees also varies by industry. It all depends on what the "operations" of your employer's business involve.

Operations Associate Duties and Responsibilities

As mentioned above, the specific tasks and responsibilities of operational associates depend on the sector of work. For example, a colleague who works in the fashion retail industry and an associate who works in the aviation industry will have different responsibilities. That said, these are the duties and responsibilities of associated operations that transcend industries.

Order supplies and inventory

Operational employees are responsible for ordering supplies and inventory for their employer. This could be as critical as making sure the office has office supplies or it could involve ordering stock at a retail store.

Character and visualization of the candidate

Operations associates have different roles within an organization. One of these hats is that of human resources employees, as they are often involved in the selection and selection of candidates. This requires that you fully understand the expectations of a vacancy and the ability to express to candidates the benefits of working with your company.

Assist in the onboarding process for new employees

Operations associates are generally responsible for managing documents relating to the official acceptance of a new candidate. They are also responsible for orienting the new hire in their position and should be available to answer any questions the new hire may have.

Help create employee schedules

Operations associates help the operations manager create employee schedules. This also involves processing sick leave, vacation requests and maternity leave. This task requires optimal organizational skills.

Help the operations manager implement company procedural standards.

The COO is often the creator of a company's procedural standards. Operational associates are the manager's agents to implement these procedural standards. This includes conducting employee performance reviews and documenting any editorial staff.

Read More:  informatics vs computer science